Sweet Forms
Your Sweet Spot is closer than you think
Sweet Forms is a digital form builder where you create, design and publish forms yourself – no coding required. Forms can be pre-filled with known data, validated as the customer fills them in, signed digitally and connected directly to your CRM and automated workflows. Sweet Forms is used for onboarding, KYC, agreements and applications in banking, finance and insurance, among other areas.
Experience the paperless revolution
Experience the power of user-friendly online forms with our powerful digital forms builder. Say goodbye to cumbersome paperwork and hello to streamlined data collection with both speed and ease. Create and customize your own digital forms effortlessly, reducing response times and delivering an enhanced customer experience. With features like digital signing, pre-filled information and validation ensuring your data is correct, Sweet Forms offers the real deal in efficient data collection.
Populate with data
Utilize customer data from other sources, saving valuable time and reducing the risk of errors for your customers
Customizable design
Create and manage your digital forms effortlessly. Match your graphical profile for logos, fonts and colors
Automate everything
Fully automate data collection and interpretation using pre-defined rules and actions to save time and struggle
Secure and authenticated
Prioritize data security with e-signing and authentication solutions offered by our trusted partners
Optimize and secure your processes
Gain control over data collection for onboarding, KYC processes, agreements, or basic customer details. Benefit from field validation, pre-populated data, and integration with external data sources. When you’re done with the format – let’s automate the management of responses (or reminders!). We know how to transform manual, repetitive tasks into automated processes where important decisions are made unbiased and rule-based with automation, ensuring accuracy and compliance every time.
Read more: guide to building a Form Flow, adapting your forms to the Accessibility Act and WCAG 2.2 AA with Sweet Forms.
Improve your processes
Sweet forms “Form Flow” feature is designed to meet the demands of modern business operations. It provides you the capability to build customized form sequences where multiple forms can be arranged in a row, entirely based on your unique requirements. By integrating features such as e-signatures, data validation, and pre-filled information, it enhances and streamlines the data collection process. With full control over form flow editing, publishing, and unpublishing, you have the opportunity to enhance your processes and ensure a consistent user experience across all devices.
Bankgirot boosted customer satisfaction and slashed costs by 80% with Sweet Forms
Bankgirot enhanced customer satisfaction by offering flexible digital and mobile-friendly forms. They have reduced the cost of changes by 80% thanks to the DIY capabilities.
What can you do with Sweet Forms?
- Build forms yourself in Form Designer, with logic, visibility rules and real-time validation
- Pre-fill with data from your CRM and external sources, such as authorised signatories, PEP and sanctions lists
- Multi-step form flows with attachments, language support and response statistics
- E-signing through partners such as Scrive, and delivery to the customer’s Kivra digital mailbox
- Your own design with logo, fonts and colours, optimised for mobile
- Integration with Sweet CRM, Sweet Automation, Microsoft Dynamics and other systems via REST API
Results from our customers
Frequently asked questions about Sweet Forms
What is Sweet Forms?
A tool for creating, publishing and managing digital forms without coding – with pre-filled data, validation, e-signing and CRM integration.
Do we need a developer to create forms?
No. Forms are built in Form Designer by your own staff. Bankgirot, for example, creates and publishes its forms entirely in-house.
Can Sweet Forms be used for KYC and AML?
Yes. Forms can be pre-filled with information such as authorised signatories and PEP and sanctions checks, and Sweet Automation can send reminders when customer due diligence needs to be updated.
Can customers sign digitally?
Yes, through e-signing from partners such as Scrive. The form, the signature and the update in your CRM are connected in one flow.
Do the forms meet accessibility requirements?
Sweet Forms supports WCAG 2.2 level AA, which has been required under the European Accessibility Act since 28 June 2025.
How is security handled?
Sweet Systems is certified to ISO 27001:2022. All data is encrypted and handled in accordance with GDPR.
Read more about digital forms
- Digital contracts, onboarding and information collection with digital forms and e-signatures
- Optimize your customer processes with form flows
- The Accessibility Act and WCAG 2.2 AA in Sweet Forms
- Our updates according to the Accessibility Act
- How to choose the right digital incident reporting system
- Sustainability reporting made smart with Sweet Forms
Eager to get started?
Watch a demo, or contact us today!
